Getting Started With ELOGs | Start With ELOGs | Vericatch

Canadian ELOG Support

Get answers to all your ELOG questions.

Browse the sections in the menu below to find answers to common questions about using our ELOG Software. Click through the topics to explore step-by-step guides, helpful tips, and everything you need to get the most out of using our catch reporting software.

Set Up & Onboarding

How do I get started with ELOGs?

Where can I watch your English ELOG support videos?

Where can I watch your French ELOG support videos?

Do I need to be online to use my ELOG?

Do you have a free trial?

Which devices and platforms work for your ELOG?

How do I get an ELOG Key?

Where can I find the user manuals for FisheriesApp ELOGS?

Training & Resources

How do I get support or training?

How do I add a new fishery, like Lobster or Crab, to my account?

How do I pay for my ELOG account?

How do I make corrections to my ELOG data?

How do the different times in the ELOG app work?

How do I reset my FisheriesApp ELOG password?

How do I delete records or a trip?

What do the” Add Effort Details” “Add Effort by Gear” and “Add Catch” buttons do?

How do I view an existing child record (aka Effort) vs. adding a new child record?

Troubleshooting

I’m having problems logging in. What do I do?

Can I get a refund?

How does Buddy Up work?

How do I open my ELOG for a new trip?

Why can’t I send my trip to the DFO?

How do ELOGs work for multi-day trips?

How do I switch between multiple fisheries?

Regulatory Compliance

What Canadian fisheries can I use your ELOGS for?

Do your ELOGS completely replace my paper logbook?

I submitted the wrong information to the DFO. What should I do?

Who can use your FisheriesApp ELOGS?

How do I fill out my ELOG if I fish in two fishing management areas on the same day?

When can I submit my data to the DFO?