Our ELOG Phone Support Hours are:
Mon – Fri: 9 am – 9 pm AST/5 am – 5 pm PST
Please call: 1-888-221-1953 for support
We offer webinars, in-person training, training for associations, and one-on-one training, and we have a series of support videos that you may find useful for training as well.
Please contact our support team to schedule a training session or for more information.
To report a bug, you’ll see a “report a bug” form at the bottom of every screen. You’ll also see our support@vericatch.com email address on the app that you can use to send us support requests at any time
On mobile go to “settings” and you’ll see an option for “support” as the last item on the list. If you are part of an association, as in you received your ELOG through your fishing association, you can reach out to them directly for support.
Once we receive your support request our team will review it as rapidly as possible and get back to you with a timeline for a fix.