Thank you for choosing Vericatch for the first season of mandatory ELOGs.
As the fishing season gets underway, we want to say thank you. By choosing Vericatch’s ELOGs, you’re staying compliant and supporting an independent Canadian company that values the work you do and is invested in the future of Canada’s fishing industry.
We know the start of the fishing season can be hectic, so here are a few quick updates and reminders so you can keep everything running shipshape:
Make Sure You’re Using the Latest Version of FisheriesApp ELOGs
Before you head out, double-check that you’ve updated your Vericatch ELOG app. We’ve rolled out some important improvements and updates to our inactivity reporting to make your experience smoother this season. Not sure if you’re up to date? Here’s how to update your ELOG app on the Apple App Store or Google Play Store.
New FAQs Added
We’ve been listening to your feedback and have added new FAQs to our support site to help answer some of the most common questions. Here are a few of the latest additions:
- How does Buddy Up work?
- How do the different times in the ELOG app work?
- How do I delete records or a trip?
You can find all our ELOG FAQs here. And don’t forget we have videos covering everything you need to get started and set up with ELOGs.
Need Help? We’ve Got You Covered
If you encounter any issues or have questions about using your ELOG, our support team is here to help in English and French. You can reach us by phone at 1-888-221-1953 or by email at fisheriesapp@vericatch.atlassian.net during the following hours:
Mon – Fri: 8 am – 9 pm Atlantic
Sat – Sun: 8 am – 6 pm Atlantic
If you can’t reach us when you call, please leave a message with your phone number, and we’ll get back to you as soon as possible!
Wishing You a Safe, Successful Fishing Season
We wish you all a safe, successful fishing season — we’re here for support whenever you need us!
Thank you again for choosing Vericatch! Reach out anytime if you have questions!