FAQ

Frequently Asked Questions

What kind of product support do you provide?

Vericatch prides itself on building strong relationships with its customers and partners. That’s why we are here to help you whatever problem you might be having with our product. For urgent matters reach us at 1-888-221-1953 or send us an email and we will follow up with you support@vericatch.com.

Who do I speak to about business opportunities?

Please feel free to drop us a line at sales@vericatch.com.

Are you a DFO Qualified ELOG provider?

We work with your fishery to provide a configurable solution to your unique needs. Given this, Vericatch will attain any  ELOG qualification for your region or fishery prior to the mandated DFO deadline.

Who owns the catch data from FisheriesApp?

You do! If you have further questions please see our Data Sharing Policy.

How much does KnowYour.Fish cost?

  • The standard version of KYF is free for all distributors, retailers, restaurants and consumers.  

  • If you are not one of the above, or you want to upgrade for greater functionality contact us and we are happy to exploring pricing with you.